The Expert Journey
Eva’s academic background—a Bachelor’s in Electronics and Telecommunications Engineering coupled with an MBA, has been the cornerstone of her ability to blend technical expertise with strategic and creative instructional design. Throughout her journey, Eva has consistently demonstrated that the combination of innovative project management, meticulously crafted training content, and a steadfast commitment to compliance can drive transformative outcomes in both corporate environments and community initiatives.
Work and Impact
Technical L&D Specialist
Idea Entity, Herndon, VA
May 2024 – Dec 2024
Customers: DoD, DHHS
Eva spearheaded the development and execution of comprehensive L&D strategies for leadership, HR, program managers, business analysts, and technical/product teams across the US and India. She enhanced the requirement gathering sessions with Program Managers by implementing agile ceremonies such as daily stand-ups, sprint planning, and retrospectives, and introduced discovery process improvements that upscaled requirement management by 37%. Additionally, Eva designed and produced high-quality training materials—including e-learning modules, video tutorials, job aids, user guides, and manuals—using innovative tools like Figma, ChatGPT, and Power Apps, while implementing robust LMS solutions to streamline onboarding and self-paced learning.
These efforts had a transformative impact on the organization. By bridging cultural differences and aligning learning objectives with overall business goals, Eva’s initiatives improved content delivery efficiency and user engagement. The introduction of effective risk and issue-tracking methodologies increased early risk identification by 20% and reduced iterative issues by 13%, ensuring that compliance and continuous improvement were integral to the training process. Her work not only elevated the standard of L&D delivery but also directly supported customer success teams in achieving organizational objectives.
Training Analyst
Office of the Chief Technology Officer, DC
Dec 2023 – Feb 2024
At the Office of the Chief Technology Officer, Eva was instrumental in shaping the training framework by conducting proactive audits of training records and ensuring that corrective actions were addressed. She developed comprehensive onboarding programs that featured personalized technology coaching to accelerate employee competency across multiple DC state agencies.
The impact of her work was significant: the onboarding programs she developed ensured that new employees quickly aligned with the technological and operational standards, to use new tools. Her structured approach and clear training and content management using MS Power Platforms set a new benchmark for training excellence, which translated into a more effective cross-departmental collaboration within the DC state agencies.
Presentation & Instructional Designer | Learning and Development Lead
Sparksoft Corporation, Columbia, MD
June 2021 – Sept 2023
Customers: CMS, CDC
In her role at Sparksoft Corporation, Eva led the design and implementation of transformative leadership development and role-based training programs. She built and managed an Organizational Training team, utilizing advanced multimedia tools such as Microsoft PowerPoint, Storyline 360, and Adobe Creative Suite to create engaging e-learning modules and instructor-led sessions. Eva collaborated with subject matter experts to translate complex compliance and technical requirements into polished training curricula. Eva streamlined training documentation processes and maintained detailed evaluation reports, facilitating seamless communication among cross-functional teams and supporting audit requests with rigorously maintained records.
She initiated the leadership development program with her manager (VP PMO) while supporting the CEO, CFO, and COO, from conceptualization to the summit.
By introducing refined discovery methodologies within the program teams, Eva’s work led to a 38% enhancement in training clarity and overall onboarding efficiency. This improvement allowed for quicker alignment between new hires and evolving technology standards, driving enhanced compliance and smoother cross-departmental collaborations. From creating proprietary templates and guidelines to introducing Section 508 compliance, her proactive approach set a new benchmark for quality assurance and continuous improvement throughout the organization.
Organizational Development Consultant
ASASA Property Management Consultant, Bhubaneswar, India
Aug 2019 – Jan 2021
Rejoining ASASA in 2019, Eva took on a strategic role to revamp the organizational structure. As an Organizational Development Consultant, she partnered with management to diagnose challenges and design targeted talent development interventions. Eva led agile workshops and strategic sessions and provided consultancy on process enhancements and management information systems to improve project planning and service delivery. Eva developed a 360 competency framework for the organization, to ensure skill alignment with organizational goals.
Her targeted interventions resulted in measurable improvements in operational efficiency and leadership performance. By revamping training and organizational processes, Eva fostered a more agile, high-performing work environment, reinforcing ASASA’s commitment to continuous growth and excellence in service delivery.
Human Resources Trainer
IQLogg, Leesburg, VA
May 2019 – Jul 2019
At IQLogg, Eva focused on streamlining the onboarding process and integrating training activities with recruitment strategies. She worked hand-in-hand with hiring leaders and internal stakeholders to design training programs that were aligned with organizational requirements and business objectives. Eva’s targeted interventions ensured that new hires received tailored orientation and ongoing training, addressing immediate and relevant skill gaps.
The impact of her initiatives was evident in the enhanced candidate and employee experience. By seamlessly integrating training with recruitment, she created a smoother transition for new employees that led to improved performance and adherence to protocols.
LMS Business Analyst
Cuboid IT Solutions, Santa Clara, CA
Sept 2018 – Mar 2019
At Cuboid IT Solutions, Eva led a major Learning Management System (LMS) transition project. She was responsible for gathering detailed requirements, mapping data fields, and designing SCORM-compliant e-learning modules that modernized the organization’s digital training environment. Eva also produced comprehensive technical documentation, including user manuals and course repositories, collaborating closely with IT and LMS administrators to ensure the training content was both current and effective.
The transformation was substantial. The new LMS implementation resulted in streamlined training delivery and improved tracking of learning outcomes. Employees benefited from a more engaging, self-paced learning experience, and the organization saw enhanced operational efficiency through better data management. Eva’s work not only optimized the digital learning landscape but also set a precedent for future technological upgrades in the training function.
Graduate Assistant, Dean, Graduate School
Western Kentucky University
Bowling Green, KY
Sep 2017 – Jun 2018
At Western Kentucky University, Eva played a crucial role in enhancing the digital presence and communications of the Graduate School. She redesigned and maintained the Graduate School website, developed visually compelling presentations, newsletters, and marketing materials using Adobe Creative Suite, and supported student recruitment and orientation efforts. Her innovative approach contributed to the launch of the Graduate Student Ambassador program, further strengthening the institution’s outreach efforts.
Her impact was profound. Eva’s contributions improved digital engagement and streamlined communication, enhancing the overall brand image of the Graduate School. The refreshed web presence and persuasive marketing materials not only bolstered student recruitment but also created a more dynamic and interactive environment that resonated with prospective students and stakeholders alike.
Trainer for International Students at KIIT Global (ESL)
KIIT University, Bhubaneswar, India
Dec 2014 – Jul 2017
Eva spearheaded the development and delivery of specialized training programs in ESL, Business English, and TOEFL for international students. When she began her tenure, the university’s international engagement spanned just two countries, and Eva worked closely with embassies and international organizations to facilitate student and faculty exchange programs. She designed tailored curricula to overcome language barriers and adapted teaching methods to meet diverse academic needs. Her efforts also included organizing dynamic events and cultural activities that fostered an inclusive and vibrant campus community.
During her tenure, under Eva’s guidance, the university expanded its international reach dramatically from two to 14 countries, achieving significant mass enrollments. Her innovative and culturally sensitive training programs not only improved language proficiency and academic readiness but also positioned the university as a global educational hub. This massive expansion underscored her ability to drive international growth through strategic planning, effective instructional design, and strong cross-cultural collaboration.
Senior Corporate Trainer & Learning and Talent Development Manager
ASASA Corporate Management Consultancy (P) Ltd
Jul 2011 – Nov 2014
Eva was responsible for designing and facilitating a broad spectrum of customized training programs for high-profile clients, including Axis Bank, Mindtree, Infosys, Tech Mahindra, and LIC Ltd. During this period, she developed tailored content covering new hire orientations, ISO/CMMI standards, and technical systems training, KPO and BPO, banking and hospitality industry trainings. Eva was instrumental in crafting comprehensive leadership, employee, and management development programs that incorporated teambuilding exercises, coaching, communication skills enhancement, business development sessions, and knowledge transfer (KT) workshops. Her innovative instructional methods and cutting-edge multimedia content quickly set her apart as a trusted training expert, earning her recognition as one of the best corporate trainers in the region in 2013 and 2014.
The impact of Eva’s work during this tenure was significant. Her dynamic training initiatives not only boosted compliance and operational performance across client organizations but also fostered a strong culture of continuous improvement and leadership excellence. By meticulously aligning training content with industry needs, she helped clients improve team dynamics, facilitate effective communication, and drive business growth. Eva’s reputation for delivering high-quality, results-driven training solutions transformed her into a brand in herself among key stakeholders, solidifying long-term partnerships and setting new benchmarks for corporate learning and development. Her contributions directly supported the “Make in India” initiative by providing critical developmental guidance to over 20 start-ups, elevating operational performance and fostering a culture of continuous improvement.
Corporate Trainer | Learning and Talent Development Specialist
SP INFORMATICA, Pune, India
Jul 2009 – Jul 2011
At SP INFORMATICA, Eva took on the role of developing and delivering training programs focused on IT, soft skills, and English communication. Her responsibilities included managing end-to-end recruitment and integrating training with staffing processes in a fast-paced start-up environment. Eva evaluated trainee performance rigorously and maintained comprehensive training documentation to support both individual growth and organizational development.
The outcomes of her initiatives were significant. Eva’s integrated training programs improved overall communication and technical proficiency among employees, fostering a more agile and capable workforce. The streamlined recruitment and training processes she established helped the organization rapidly scale its talent pool, ultimately contributing to enhanced operational performance and a more resilient business structure.
Analyst Programmer
SYNTEL LTD., Pune, India
Aug 2007 – Apr 2009
Early in her career at SYNTEL LTD., Eva worked as an Analyst Programmer, where she was actively involved in requirements analysis, design, coding, and testing for critical projects like DTNA-ADM for Daimler Trucks North America. She collaborated closely with cross-functional teams to troubleshoot production issues and utilized analytical tools such as Excel for effective data management. Eva’s contributions at this stage provided her with a strong technical foundation and honed her problem-solving skills.
The impact of her technical role at SYNTEL LTD. was far-reaching. The successful implementation of projects not only ensured the smooth functioning of IT operations but also fostered a culture of collaboration and innovation within the team. The problem-solving abilities and technical acumen Eva developed during this period laid the groundwork for her future successes in learning and development, enabling her to later transform these skills into creative, impactful training solutions.